SaveOnCannabis.com Actionable Feedback Policy
At SaveOnCannabis.com, we believe in the power of open communication and transparency. We are committed to engaging with our community, responding to feedback, and prioritizing transparency in all our operations. This commitment is integral to our mission of providing reliable, up-to-date, and accurate information about cannabis and hemp products.
Collecting and Responding to Feedback
We value the input of our community and have established multiple channels for collecting and responding to feedback:
- Online Chat: Our online chat is always available for immediate assistance and feedback. We strive to respond promptly and address any concerns or questions our users may have.
- Email: Users can reach out to us directly at Hello@SaveOnCannabis.com for any queries, suggestions, or feedback.
- Phone: Users can call us at 415-843-7283 (SAVE) for immediate assistance.
- Mail: We accept letters at 1887 Whitney Mesa Dr #8277, Henderson, NV 89014.
- Trustpilot Reviews: Users can view and add reviews for our site on our Trustpilot page.
- Issue Reporting: We have a dedicated page for users to report any issues with the brands featured on our site. Users can visit https://saveoncannabis.com/report/ to submit their concerns. We take these reports seriously and work to address them immediately.
Engaging with the Public
We actively engage with the public through our various platforms. We encourage open discussions about our content, the products we review, and the discount codes we provide. We believe that this engagement enriches our community and helps us better serve our users.
In addition to our website, we maintain an active presence on various social media platforms. Users can connect with us through these platforms, which can be found in the footer of our website.
Transparency is a cornerstone of our operations. We make it clear that we do not sell cannabis or hemp products. Instead, we serve as a bridge between consumers and trusted brands in the market. We discuss, review, and educate about products in the market, and offer discounts for sites that do sell these products.
When issues arise with coupons or products showcased on our site, we work diligently to address them. While we don’t sell any of the products, we do connect consumers with the proper customer support of the brands when necessary.
By adhering to these principles, we aim to foster a trusted relationship with our users and contribute positively to the cannabis and hemp communities. We are committed to continuous improvement and welcome feedback from our users to help us better serve their needs.